Yes Erica, we already have profiles online created, it is a totally different issue that most people are having, but I 100% agree with you that 5/3rd is negligent in not putting up a post on the website that states they are having online log-in issues. We have been customers of 5/3rd for close to 50 years now and this is not the way this bank ever used to operate, it is very sad. Perhaps your method is working for some, but when they state it's an ISP issue, you can see they are doing a CYA as they have major IT problems right now and will not admit to what those problems are.
Yes Erica, we already have profiles online created, it is a totally different issue that most people are having, but I 100% agree with you that 5/3rd is negligent in not putting up a post on the website that states they are having online log-in issues. We have been customers of 5/3rd for close to 50 years now and this is not the way this bank ever used to operate, it is very sad. Perhaps your method is working for some, but when they state it's an ISP issue, you can see they are doing a CYA as they have major IT problems right now and will not admit to what those problems are.