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Problem solved! Please read…

Tue, 01/31/2023 - 9:10am - Anonymous

So I was having the same issue of not being able to log in. I called yesterday and told them, the lady didn't acknowledge a problem, but did tell me how to login. Apparently 53rd recently created profiles, and you have to go to your login page and type in your debit card number and pin. It will take you to a page to crate username and password. Everyone who has access to your account has to use their own debit cards to create their "profiles". I told the lady I have never in the last 20 years had an issue like this before; but apparently 53rd quietly made it a requirement!!!!! They failed miserably to tell us, thier customers. I still plan on switching banks! Hopefully this works for you!