After calling for 3 days, waiting on line for hours for an agent, talking to 4 different agents including tech support who wrote out a support ticket and told it might take days for a response, checking the number of 1 ratings of people that are having the same problem with your latest mobile app down loading or working, I've come to the conclusion that: A, you need to fire the people that designed this latest mandatory update, and B. drain the swamp of you agents that are useless at solving problems for callers. First, I use the mobile app for virtually all of my payments, money transfers, etc. Right now I am facing eviction from a RV park where I am staying, and owe money to 2 other person's, that are crawling up my back for their money. This is unacceptable for a bank to put me in this position, when I have over $75,000 in 2 accounts at your bank. I am a full time RVer and meet hundreds of new people every year. I am constantly ask from people about my experiences everything from insurance, where is a good place to eat, and yes where I bank. What do you think I would tell people right now about you bank. Does anybody at Regions really care about my situation. My guess is that they don't.
After calling for 3 days, waiting on line for hours for an agent, talking to 4 different agents including tech support who wrote out a support ticket and told it might take days for a response, checking the number of 1 ratings of people that are having the same problem with your latest mobile app down loading or working, I've come to the conclusion that: A, you need to fire the people that designed this latest mandatory update, and B. drain the swamp of you agents that are useless at solving problems for callers. First, I use the mobile app for virtually all of my payments, money transfers, etc. Right now I am facing eviction from a RV park where I am staying, and owe money to 2 other person's, that are crawling up my back for their money. This is unacceptable for a bank to put me in this position, when I have over $75,000 in 2 accounts at your bank. I am a full time RVer and meet hundreds of new people every year. I am constantly ask from people about my experiences everything from insurance, where is a good place to eat, and yes where I bank. What do you think I would tell people right now about you bank. Does anybody at Regions really care about my situation. My guess is that they don't.