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Login fails

Sat, 07/31/2021 - 1:25pm - Anonymous

I have been experiencing intermittent login failures all week, off and on. Today I have been unable to login successfully at all. If it is down due to maintenance, I would exoect a message explaining that, but nothing indicates a known service outage. Have been on the phone trying to get through to tech support for some time now, have spoken to one human who 'forwarded' my call the the Merrill specialists, still waiting for someone to pick up the call there.