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Tracking # and Pin # system Failures

Fri, 03/19/2021 - 3:10pm - Anonymous

Dear Personnel :

 

I have tried for 4 hours on March 19th 2021 to SEND a MTCN to my wife in the Philippines.

 

I have called Customer Service 4 times .

 

All I get is a SCREEN saying to me to ENTER a 4 digit PIN CODE # THAT NEVER COMES TO MY EMAIL ADDRESS 

 

I have hit " RE-SEND PIN CODE " 50 times --------NOTHING comes to my Email.

 

MEANWHILE - I received 12 email messages from my JOB , proving that my email address is working! 

 

* OBVIOUSLY WESTERN UNION is FLAWED! 

 

** I have been sending money on WU for 21 years AND NOW TODAY THIS NONSENSE of PIN CODE # is started by WU.

 

** YOUR online " SECURITY ID " SYSTEM is GARBAGE! 

 

I cancel MTCN for the 2d time today !! 

 

DAMN IT! 

 

** I go now to USE SHAREMONEY --- to Hell with WESTERN UNION ! 

 

ALSO----------- I WANT MY 25 WESTERN UNION REWARDS GIVEN BACK TO ME!! 

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