Same here - reported on 1/8 and they still have no answer and have not restored my service, tho account paid till 1/22. Per a phone conversation with support today, there is no fix, but they offered a free month if we used a different email address (did not accept). They would not confirm or deny if the issue was widespread.
Same here - reported on 1/8 and they still have no answer and have not restored my service, tho account paid till 1/22. Per a phone conversation with support today, there is no fix, but they offered a free month if we used a different email address (did not accept). They would not confirm or deny if the issue was widespread.