This happened to me today. I was able to login, but when I selected my answer about if I needed to update my info...then clicked next is when the recaptcha error appeared. I try safari, chrome, firefox , opera and then I tried it on my android. They all had the same issue. I always use a VPN when dealing with financial or private information, so I thought perhaps that may have been the issue. Yet, I never had this problem in the past. I also removed the pop up blocker to ensure that was not the issue...and it still did not work. I ended up calling Tele- serve 800.558.8321 and did it through the automated system and the claim was processed. I went back to the sit and it showed me my next filing date. Which mean the phone system did process the claim. It took FOREVER to do it over the phone and you must pay attention to each question, so if you have to use the Tele serve make sure you pay attention to the questions.
This happened to me today. I was able to login, but when I selected my answer about if I needed to update my info...then clicked next is when the recaptcha error appeared. I try safari, chrome, firefox , opera and then I tried it on my android. They all had the same issue. I always use a VPN when dealing with financial or private information, so I thought perhaps that may have been the issue. Yet, I never had this problem in the past. I also removed the pop up blocker to ensure that was not the issue...and it still did not work. I ended up calling Tele- serve 800.558.8321 and did it through the automated system and the claim was processed. I went back to the sit and it showed me my next filing date. Which mean the phone system did process the claim. It took FOREVER to do it over the phone and you must pay attention to each question, so if you have to use the Tele serve make sure you pay attention to the questions.