turns out I was using an incorrect account number. When I corrected it I was able to get into the site. tested the incorrect one again and the error message was Site down. So it seems that, in my case, it was returning an incorrect error message reply
turns out I was using an incorrect account number. When I corrected it I was able to get into the site. tested the incorrect one again and the error message was Site down. So it seems that, in my case, it was returning an incorrect error message