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Will not allow login to ATT account (billing)

Sun, 11/17/2019 - 11:18am - Anonymous
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I have tried repeatedly to get my billing account logged in to view my billing statements and it will not allow me.  It forced me to reset my password, which I did.  It then forced me to verify my cell phone number.

When I am in the account, it lists my name but will not allow any detail of my account to be viewed. When I click the link to Bill, it takes a about a minute for the screen to change and then it tells me it is unavilable.