HOW TO LOG IN!!! (access denied override!!!)
Site:
after a week without access and no help from BOTW, tried this (recommended below) and it works again!
select sign in from upper right hand corner - do NOT use your saved log in
that takes you to fresh sign in page - select "forgot password" - then select "text me or email me a code"
BOTW will send that in text or email per your choice
once you enter code select "private computer" (if it is your computer you're on)
.....This lets you into the site (FINALLY!) and I guess installs fresh cookies; I've been able to get into the BOTW site just fine now. WHY doesn't BOTW let customers KNOW?