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5/3 Mobile Application (Apple)

Wed, 07/03/2019 - 9:52pm - Anonymous

I have only been able to log in successfully via your mobile app 3 times this week. The rest of the time the app forces me to update my security questions, but due to a formatting error I am unable to update all 3 questions. I can update the first question without any issues, the second question is far more difficult and the final question is impossible to update. 

The issue is a formatting problem the pop-up window in which the questions are posted. After you answer the first (1 and sometimes 2) questions, the window available for editing shrinks to the point that you are unable to scroll down to the final question. I have also logged into the your site via my laptop and updated the questions, waited 15 minutes then tried to log in again via the App with no luck. 

I use this application almost daily, specifically for mobile check deposits. I really hour this issue gets addressed soon.