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System locked up on email address change page

Sat, 02/02/2019 - 5:29pm - Anonymous

When attempting to log in to pay bills today, I am asked to provide an  updated email address.  I do that but I cannot exit out as it continuously goes to the same page and then locks up.  I submitted an email address change several months ago but apparently it did not "stick".  Now, I'm "stuck" on this page and cannot pay my bills  Please hep.