This happens to me almost everytime time I try to create customs documents.
After I add the item to the customs form and then go to "review and print", it takes me back to the top of the page where it says "we're sorry an unexpected error has occured". Then a second warning message also appears saying "Must add at least 1 item up to 4 items". I don't know why it is defaulting to these error messages, even when I have an item added. It's very frustrating when I need to mail something to a customer but can't because of these constant reoccuring errors on the USPS website. Nor can I reach a real person to resolve this.
This happens to me almost everytime time I try to create customs documents.
After I add the item to the customs form and then go to "review and print", it takes me back to the top of the page where it says "we're sorry an unexpected error has occured". Then a second warning message also appears saying "Must add at least 1 item up to 4 items". I don't know why it is defaulting to these error messages, even when I have an item added. It's very frustrating when I need to mail something to a customer but can't because of these constant reoccuring errors on the USPS website. Nor can I reach a real person to resolve this.