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Unable to connect to comcast email via Comcast XFINITY CONNECT

Thu, 05/03/2018 - 2:30pm - Anonymous
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After typing name and password, get nothing. Repeatedly fails. Both on Firefox and Explorer. But, if I go to "Thunderbird" email (set up for Comcast acct) - the emails come thru as I think they also do on tablet, but not with XFINITY CONNECT".