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Finally they accepted that they limit access to ATT website for customers abroad!!!!!!!!!!!!!! They have lie to all of us! They feed us with stories that it needs only to reset password and then that we need to talk to someone from different departmens and then we have to check back later and so on and on! But they just restrict our access to our accounts at att website while we are abroad! And worst thing, different countries has different limitations: no access at all for Hungaria, Russia, Romania (at list), and even very limited access for Germany and France - I used Tor browser to route through different countries... Only USA and Canada has full access - WTF!*********** Well, finally they said it: "AT&T put that restriction to avoid unwanted access to account while abroad"!!!!!!!!!!!!!! They could said it at the begining!!!!!!!!!!!!!!!!! ********** You can read full conversation:::::: AT&T: Hello! How may I help you today? Me: Tell your it specialists to open access to Web site accounts for customers abroad! Before someone sue you for harassment based on national origin!!! Me: att website Rosalina: Hi! I am sorry you are having issues accessing your online account while outside the US Me: accounts Rosalina: I agree with your complaint. Rosalina: We share the same sentiments. Rosalina: May I have your name and may I know what would you like to do online so I can help you? Rosalina: I know that restrictions set by AT&T is a frustrating especially if you wanted to do something and you are out of the country for personal or business purposes Rosalina: No worries! I am here to help you and make things easier for you. I also want to make sure you feedback will reach our management and web developers Rosalina: HI! Would you like to continue chatting? Me: at&t customers have problem with login in to their account while abroad for a few months already! Stop acting like you are not aware of it!!! Stop harassing you customers!!!!!!!!!!!!!!! Rosalina: I am sorry for any unpleasant experiences in the past, Vlad. Rosalina: It is not our intention to do that to customers, AT&T put that restriction to avoid unwanted access to account while abroad, but I am here to help you out, I see your account is currently under a reduced rate suspension. Are you logging in to make your payment? Rosalina: Unfortunately I have not heard back from you and will have to end this chat session. Thanks for being part of AT&T. Have a great day! Me: Swear god, me and my friends will spread the news across all internet that you harassing your customers by national origin! You better stop doing it like this if you don't wanna loose lots of customers! Rosalina: I do respect your decision if you would like to post that in social media as it is your right to express yourself. I would like to clarify that we are never intending to harass our customers, our customers are very valuable to us, I will send a feedback regarding your complaint about not being able to access account while outside the US. Rosalina: While you have me on this chat, is there anything I can do for you? Thank you for chatting with us today. The agent has left this conversation. Please continue to browse our website and use our self-service options. Thank you.