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keep getting "Unexpected error occured" message

Sun, 04/09/2017 - 11:58pm - Anonymous
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After all label info is filled in, and shipping type is chosen ..then after clicking the "proceed" button I'm unable to get to the next page to fill out customs information.  Instead .. the top of the first page reads "Unexpected error occured, please try refreshing the page".   Of course I've refreshed the page, typed in all the info again..only to get the same result. ..again & again.   The problem first occured on Friday 4/7/2017 ... and again 4/10/2017  at approx 2:00 AM.