wire transfer glitch
Site:
I have tried several times today to request a wire transfer online to an account I've sent money to many times before. Each time it says the request can't be processed and to wait a few minutes. I've waited many minutes. I called and the rep instructed me to download a new browser, which I did (Chrome), but the problem persists. I've called back and have been on hold intermittently for half an hour. This rep says there is no internal report of problems and I'm the first customer to call with this complaint. I'm now waiting to speak to the online banking specialists.