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Cannot receive email messages to Outlook 2003.

Thu, 08/15/2013 - 1:23am - otis
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I'm a techie so know what I am doing. None of my five comcast.net email addresses can receive messages, though I can send just fine, and the "Test Account Settings" works. The only way I can receive my messages is either to go directly to comcast.net and log on (a hassle); or to forward to an email server other than Comcast and then receive just fine in my Outlook 2003. This is ridiculous; what a nuisance.
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I have been unable to get any email or even use hyperlinks from the home page. I have now forwarded all my email to Gmail and I have been having this problem for quite a while. Please solve this problem.
Marvin Dennen on
Apparently I am not alone. Please solve this problem. It has happened more than 3 times in the past year. Thanks
otis on
Hope you get this, Marvin. I solved it, at least for the moment. Found a forum on Comcast: http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Outlook-2003-Receiving-Mail-Problem-fixed/td-p/1305763 It says to go to your network adapter settings and "uncheck" IV6. I did it, and, as I said, it's working. Did get scads of old email messages, though, but I can deal with that. Very curious situation, and extremely aggravating. Hooray for users; Comcast sucks. (Wonder if unchecking IV6 will cause other problems, hmmm.) Good luck!
Marvin Dennen on
Sorry I guess I'm just unlucky. Followed the instructructions and nothing happened. I still cannot get the email and the hyperlinks are not working
otis on
Maybe the Comcast email forum could help. So far, my email is still working, knock on wood. Good luck!
J T SMith on
Same problem, my outlook stop receiving on 8-18-2013 and my wif's email on 8-15-2013. Tried everything on the internet. Need help
Judith Dennen on
Sorry, I tried everything and nothing helps. The hyperlinks on the site are not working either. I have now forwarded all my comcast email to G-mail. Go to your comcast account and forward your email, otherwise we just can't get it. I have called them but nothing seems to help. Judy

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