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Unable to access my account or email

Karen Clementz's picture

I can access the Xfinity home page; however if I click on account or email, a message pops up stating; "Hmmm....we are having problems reaching this page", or something close to that.  This has been going on for approximately 1 week.  I called in to report this on 1-13-17 and the customer service representative, Anna, was not helpful at all.  I specifically asked her if there was an outage in my area and she stated that there was not.  She could not offer any useful solutions to my problem.

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