Earlier this week and last week, I kept getting the "Error 2004: This video is temporarily unavailable" message after the first ad would play, and I submitted a complaint. The person from CBS kept tryinng to tell me it was a problem with my browser settings or my firewall. I told them I'd already tried everything that they recommended and still no luck. I checked again today, and now the first ad plays, and then I get the black screen with the show rating in the upper left corner, and then a black screen. If I've changed nothing on my end and am experiencing this change, how on earth can it be a problem in my settings? Grr. I've about had it and am going to demand a pro-rated refund for every day I haven't been able to watch All Access.
FWIW: I run Ubuntu Linux and have tried watching All Access in both Chrome and Firefox. The problem is the same in both.