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Keep buffering every 3 mins, error code UVP 1011

Tue, 04/24/2018 - 3:51pm - Anonymous

I just started my free commercial free 1 week trial through Amazon yesterday, 4/23/18.  I started binge watching Season 4 of Madame Secretary. Over a 4 hour period, my stream consistently buffered every 3-5 mins, with sometimes a 10 minute spurt of uninterrupted streaming for about 10-15 mins and then it would start to buffer again. I received the UVP 1011 error 3 xs.  I finally gave up and stopped using the app last night. Now this evening, 5 PM EST, I started watching the app again via my Fire Stick and have experienced the same every 3- to 5 minutes buffering and then the UVP 1011 error popped up twice in the last hour!!! This is horrible service. Please fix!

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