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Can’t play a show

Wed, 10/16/2019 - 8:09pm - Anonymous

Getting error code UVO-1001.  This happens every time but I can eventually watch a show.  It's not working at all tonight.  My Hulu, Netflix, Amazon Prime work perfectly.  I have Xfinity blast, so I have very high speed internet and I've checked it, it's working great!  Why are there so many issues with CBS All Access?  I don't watch a lot of shows, but the ones I do watch, with the exception of one show, are all on CBS.  I wasn't going to watch anything new this year, but you sure got me with "All Rise" and "Carol's Second Act"!  I LOVE them!!!  I cut the cable cord because I thought I was going to be able to watch everything through your channel.  Please, please get this issue fixed!  From reading the comments, I see I'm not the only one having a problem.  I'm paying to watch shows but am not able to watch.  Is that fair?  

Sincerely,

Amy Harris

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