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Capital One - Rep confirmed site down --- no estimate for restore!!

Wed, 01/23/2013 - 8:35am - Anonymous

1/23/13 11:20am (Eastern Time) --- Contacted Capital One by phone.  (NOTE: used phone number provided by gethuman.com  --- excellent resource; got through to Cust Svc immediately without any hold!!)

I told Cap One Rep that I had been trying to access website for the last 18 hours.   She confirmed that the website is down because they are doing a "rebuild".  I asked if they had an estimate for restoration of the website.  She responded, "We have no idea."

Incredible!  How can this company survive?!!  (Maybe through their excessive fees!)

Comments

Paul on
I tried to get info about this situation on the web... but it seems that nothing is being reported in the news. (I wonder if Capital One is squashing the info -- bad for their biz!)
Nancy on
Just got thru on pc using moblprod link.
Amazedbylife on
VERY BAD FOR BIZ! I've been trying to get on for 2 days now. How does a big banking company's site go down for this long? MAKES YOU WONDER WHAT IN THE HADES IS GOING ON!

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