| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Online and Mobile Banking App Down | Mon, 01/04/2021 - 9:41am | ||
| All online banking down | Mon, 01/04/2021 - 8:08am | ||
| Mobile and Website down | Mon, 01/04/2021 - 8:03am | ||
| Online banking | Sun, 01/03/2021 - 6:22am | ||
| BBVA atm’s not working | Thu, 12/31/2020 - 8:34am | ||
| Website & Mobile app both down | Thu, 12/31/2020 - 8:22am | ||
| can not call in payment | Mon, 12/14/2020 - 10:16am | ||
| website down | Wed, 12/02/2020 - 7:05am | ||
| site is down, mobile banking is down, states "not found" | Thu, 11/05/2020 - 7:18pm | ||
| website and mobile banking down | Thu, 11/05/2020 - 7:13pm | ||
| Site down and mobile banking down too | Wed, 10/21/2020 - 11:20pm | ||
| Online banking/mobile banking unavailable | Tue, 10/13/2020 - 2:59am | ||
| System Failure app/Online Banking down | Tue, 10/13/2020 - 2:43am | ||
| Unreachable | Sun, 08/30/2020 - 6:29am | ||
| Unable to reach site | Sun, 08/30/2020 - 6:13am | ||
| Unable to access account 8-30-2020 6AM | Sun, 08/30/2020 - 6:09am | ||
| Is not available | Thu, 07/16/2020 - 8:16am | ||
| Mobile banking is not available. | Sun, 07/12/2020 - 12:20am | ||
| Server error since 12am July 11 | Sat, 07/11/2020 - 9:11pm | ||
| mobile and online banking down | Sun, 05/17/2020 - 12:21am | ||
| Mobile and online banking down | Tue, 04/28/2020 - 9:45am | ||
| Mobile banking down | Tue, 04/28/2020 - 9:36am | ||
| Mobile banking down | Wed, 04/15/2020 - 9:59am | ||
| Worst bank ever | Wed, 04/15/2020 - 9:17am | ||
| Not accessible | Wed, 04/15/2020 - 8:57am | ||
| Site and app down. They are a trash bank and I will be moving on. | Wed, 04/15/2020 - 8:36am | ||
| mobile and web down | Wed, 04/15/2020 - 7:59am | ||
| System error |
 |
Wed, 04/15/2020 - 7:52am | |
| abc@aol.com | Wed, 04/15/2020 - 7:46am | ||
| Can not login | Wed, 04/15/2020 - 7:42am | ||
| Completely down | Wed, 04/15/2020 - 7:25am | ||
| can not contact in any way | Wed, 04/15/2020 - 7:18am | ||
| Can’t access mobile app or website | Wed, 04/15/2020 - 7:16am | ||
| site down | Wed, 04/15/2020 - 7:15am | ||
| App and site error out | Wed, 04/15/2020 - 7:14am | ||
| can't load bbvausa.com | Wed, 04/15/2020 - 7:12am | ||
| site won't load | Wed, 04/15/2020 - 7:12am | ||
| my accounts won't show it goes to error page | Wed, 04/15/2020 - 7:09am | ||
| This site can’t be reached | Wed, 04/15/2020 - 7:09am | ||
| no online access web site or App | Wed, 04/15/2020 - 7:09am | ||
| Can't log in to BBVAUSA | Wed, 04/15/2020 - 7:03am | ||
| site won't load | Wed, 04/15/2020 - 7:02am | ||
| Cannot sign on | Wed, 04/15/2020 - 6:45am | ||
| doesnt work when trying to log in |
 |
Fri, 04/03/2020 - 7:52am | |
| will not load on line or through app | Wed, 01/01/2020 - 9:29am | ||
| Won't load | Sat, 09/28/2019 - 9:03pm | ||
| Website Down |
 |
Sun, 06/09/2019 - 11:17am | |
| Online banking down | Fri, 10/06/2017 - 6:26pm | ||
| Online banking site not available, customer service phones down | Wed, 03/08/2017 - 7:50am | ||
| site works but all balances "Unavailable" | Tue, 02/25/2014 - 12:57pm |
