| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Web page will not load | Mon, 08/28/2023 - 10:40am | ||
| Log in | Wed, 03/01/2023 - 10:59am | ||
| Can’t make online payment | Mon, 02/13/2023 - 2:35pm | ||
| Account disappeared | Mon, 02/13/2023 - 7:42am | ||
| Cannot login | Mon, 02/06/2023 - 12:59am | ||
| Can't login won't download after I put in my user name and password. | Tue, 03/22/2022 - 9:01am | ||
| can not log in | Wed, 02/16/2022 - 6:06am | ||
| Can't login to trust app or website | Tue, 10/26/2021 - 3:41pm | ||
| Can't login | Tue, 10/19/2021 - 11:03am | ||
| cannot access accounts | Mon, 10/18/2021 - 7:09am | ||
| Can not access online | Thu, 10/14/2021 - 12:54pm | ||
| Cant login to account | Thu, 10/14/2021 - 9:05am | ||
| Can't login to my Account | Thu, 10/14/2021 - 7:42am | ||
| Online trouble | Wed, 10/13/2021 - 12:21am | ||
| Can’t login or update password. Currently locked out. | Tue, 10/12/2021 - 4:31am | ||
| site won't allow me past authentication page | Mon, 10/11/2021 - 2:53pm | ||
| can't login to my account and its says blocked event I entered my correct login info | Mon, 10/11/2021 - 11:58am | ||
| "Electronic Signature Consent" pops up not allowing signin | Sun, 10/10/2021 - 6:16am | ||
| Cannot log in | Sun, 10/10/2021 - 4:21am | ||
| can not access website | Sat, 10/09/2021 - 6:08am | ||
| hangs up on authentification page | Wed, 09/29/2021 - 10:02am | ||
| Can’t log in |
 |
Tue, 09/28/2021 - 9:58pm | |
| Website Not Working |
 |
Tue, 09/28/2021 - 8:53am | |
| BBT online is down | Sat, 09/25/2021 - 7:05am | ||
| Log in | Fri, 09/24/2021 - 4:23am | ||
| Mobile not working | Thu, 09/23/2021 - 8:12am | ||
| website down | Thu, 09/23/2021 - 6:22am | ||
| can't get to website | Thu, 09/23/2021 - 2:47am | ||
| can't pay bills online | Wed, 09/22/2021 - 7:26pm | ||
| Can't log into my mobile app | Wed, 09/22/2021 - 2:15am | ||
| Cannot log in | Tue, 09/21/2021 - 8:33pm | ||
| online web down |
 |
Tue, 09/21/2021 - 9:39am | |
| Can't log on either site | Fri, 09/17/2021 - 8:53am | ||
| Haven’t been able to log in to mobile app or online, blocked from website | Thu, 09/16/2021 - 12:11pm | ||
| Run and Fun |
 |
Thu, 09/16/2021 - 2:22am | |
| Running to the edge |
 |
Thu, 09/16/2021 - 2:18am | |
| Running to the edge |
 |
Thu, 09/16/2021 - 2:17am | |
| Not letting me log in | Wed, 09/15/2021 - 7:35pm | ||
| Can’t logon to Truist or BB&T app or website | Wed, 09/15/2021 - 7:35pm | ||
| Cannot login to BBT/Truist Online banking or Truist app | Wed, 09/15/2021 - 7:24pm | ||
| Cannot login to BB&T online | Wed, 09/15/2021 - 7:21pm | ||
| Mobile banking | Wed, 09/15/2021 - 7:20pm | ||
| Cannot pay bills | Wed, 09/15/2021 - 6:37pm | ||
| Can't login to online banking | Wed, 09/15/2021 - 4:19am | ||
| Cannot log in | Tue, 09/14/2021 - 9:09pm | ||
| Online banking down... still.... | Tue, 09/07/2021 - 9:03am | ||
| It is impossible to reach a client service operator. | Tue, 09/07/2021 - 7:21am | ||
| Trying to log on my account but it isn’t working | Fri, 09/03/2021 - 3:17pm | ||
| website unavailable | Thu, 09/02/2021 - 6:22am | ||
| Service Unavailable |
 |
Wed, 09/01/2021 - 9:41am |
