| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| orders not going through | Fri, 06/02/2023 - 2:52pm | ||
| orders not going through | Fri, 06/02/2023 - 2:52pm | ||
| Unable to process credit card | Tue, 05/30/2023 - 6:33am | ||
| Can't sign in | Mon, 05/29/2023 - 6:00pm | ||
| nook not loading | Wed, 05/24/2023 - 9:05pm | ||
| Can’t stay logged in/ auto log out happens | Mon, 04/10/2023 - 5:01am | ||
| Access denied | Wed, 03/15/2023 - 6:28am | ||
| access denied | Tue, 03/14/2023 - 2:51pm | ||
| Access Denied | Mon, 03/13/2023 - 8:40am | ||
| webpage will not load | Thu, 03/09/2023 - 7:17am | ||
| Site won’t boot io | Thu, 03/09/2023 - 2:59am | ||
| Can’t log in | Thu, 03/02/2023 - 1:28pm | ||
| Can’t login | Thu, 03/02/2023 - 8:57am | ||
| Won't load any pages beyond coupons | Tue, 02/14/2023 - 9:24pm | ||
| Can't log in | Tue, 02/14/2023 - 6:13pm | ||
| Access Denied | Fri, 02/03/2023 - 10:21am | ||
| Unable to process Credit Card |
 |
Fri, 02/03/2023 - 6:03am | |
| Access Denied | Sun, 01/29/2023 - 6:49pm | ||
| Can't buy new book with ereader | Thu, 01/26/2023 - 6:45am | ||
| Cart won't be edited | Wed, 01/25/2023 - 10:28am | ||
| Says my Internet Explorer is out of date. | Tue, 01/24/2023 - 8:01pm | ||
| just won't load at all | Wed, 01/18/2023 - 4:25pm | ||
| Say internet explorer is not up to date | Wed, 01/18/2023 - 9:23am | ||
| Can't log into account/can't make any purchases | Tue, 01/17/2023 - 6:37am | ||
| Access Denied |
 |
Mon, 01/16/2023 - 2:40am | |
| Access Denied |
 |
Mon, 01/16/2023 - 2:40am | |
| says access denied | Sun, 01/15/2023 - 1:31pm | ||
| It says access denied on this server | Sat, 01/14/2023 - 6:59pm | ||
| It will not load whatsoever. | Fri, 01/13/2023 - 7:11am | ||
| can't checkout | Wed, 01/11/2023 - 8:14pm | ||
| Gift Card Balance Not Updating | Wed, 01/11/2023 - 10:40am | ||
| site down | Wed, 01/11/2023 - 8:08am | ||
| None of the pages are working | Mon, 01/09/2023 - 10:06am | ||
| Page not found | Mon, 01/09/2023 - 9:48am | ||
| access denied | Fri, 01/06/2023 - 10:28pm | ||
| access denied | Wed, 01/04/2023 - 9:00pm | ||
| Buggy Loading | Wed, 12/28/2022 - 9:20pm | ||
| Access Denied | Tue, 12/27/2022 - 2:03pm | ||
| Denied access to sale | Tue, 12/27/2022 - 12:37pm | ||
| Can't input payment info | Tue, 12/27/2022 - 11:41am | ||
| Not loading and constant error messages | Mon, 12/26/2022 - 5:41pm | ||
| Website and app not loading | Mon, 12/26/2022 - 4:58pm | ||
| Website not loading | Mon, 12/26/2022 - 4:05pm | ||
| website won’t load | Mon, 12/26/2022 - 4:05pm | ||
| Website not loading | Mon, 12/26/2022 - 3:57pm | ||
| Website not working | Mon, 12/26/2022 - 3:48pm | ||
| only home page loads | Mon, 12/26/2022 - 3:31pm | ||
| Website Times Out | Mon, 12/26/2022 - 3:12pm | ||
| Site not loading | Mon, 12/26/2022 - 3:03pm | ||
| can't log in | Mon, 12/26/2022 - 1:43pm |
