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Auto repeat payments cancel due to Barclay issue

Fri, 09/17/2021 - 6:54am - Anonymous

Check your account!! My auto  pay was cancelled twice!! The first time I had no idea and the account was reported late for 2 months on my credit!! This happened right after I paid the card in full and then they hit with the annual fee - had they not cancelled my auto pay (whatever their issue was it is not my issue) my payments would had never been late as I have never been late or had an issue EVER with this account!! According to Barclays" we had an issue on our backend that cancelled customer auto payments, it should be corrected by 10/1"....should? They must correct and fix our credit report!!!! 

 

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