| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| app STILL DOWN | Tue, 07/16/2019 - 11:53am | ||
| Mobile app won't work | Tue, 07/16/2019 - 11:23am | ||
| Unable to log into my mobile bank of the West site | Tue, 07/16/2019 - 11:08am | ||
| App still down need to see my account | Tue, 07/16/2019 - 8:42am | ||
| app still down | Tue, 07/16/2019 - 8:33am | ||
| App down |
 |
Tue, 07/16/2019 - 8:19am | |
| Apps don't work, sometimes the website does | Tue, 07/16/2019 - 8:13am | ||
| Mobile App still down | Tue, 07/16/2019 - 6:51am | ||
| Cant access account | Tue, 07/16/2019 - 6:32am | ||
| Can't Access Online | Tue, 07/16/2019 - 4:44am | ||
| Mobile application is not working after User name update | Mon, 07/15/2019 - 9:56pm | ||
| Mobile app down. | Mon, 07/15/2019 - 9:29pm | ||
| Access Denied You Don't Have Permission To Access | Mon, 07/15/2019 - 9:11pm | ||
| Can't Log in into my account!! | Mon, 07/15/2019 - 7:14pm | ||
| Mobile app not working | Mon, 07/15/2019 - 7:05pm | ||
| Down | Mon, 07/15/2019 - 7:00pm | ||
| Mobile App/Online Banking | Mon, 07/15/2019 - 6:55pm | ||
| Mobile App & website down | Mon, 07/15/2019 - 6:49pm | ||
| Cannot log in to Mobile Banking for 4 days now | Mon, 07/15/2019 - 6:29pm | ||
| STILL NOT WORKING | Mon, 07/15/2019 - 5:58pm | ||
| Can’t get online. Tells me to call this # and they have an hour wait time. It’s been 3... | Mon, 07/15/2019 - 5:48pm | ||
| Mobile and online banking disabled | Mon, 07/15/2019 - 5:31pm | ||
| Server down | Mon, 07/15/2019 - 5:17pm | ||
| want to see my account | Mon, 07/15/2019 - 5:12pm | ||
| Unable to Transfer to Accounts | Mon, 07/15/2019 - 3:55pm | ||
| debit card denied | Mon, 07/15/2019 - 3:38pm | ||
| Here's the workaround! | Mon, 07/15/2019 - 2:55pm | ||
| APP Not working | Mon, 07/15/2019 - 2:48pm | ||
| HOW TO LOG IN!!! (access denied override!!!) | Mon, 07/15/2019 - 2:02pm | ||
| unable to log in for over 6 days | Mon, 07/15/2019 - 1:27pm | ||
| Access to mobile app denied | Mon, 07/15/2019 - 1:09pm | ||
| Website and app down | Mon, 07/15/2019 - 12:56pm | ||
| App | Mon, 07/15/2019 - 12:52pm | ||
| Access denied | Mon, 07/15/2019 - 12:44pm | ||
| access denied | Mon, 07/15/2019 - 11:09am | ||
| Access denied | Mon, 07/15/2019 - 11:04am | ||
| can't access via desktop or mobile | Mon, 07/15/2019 - 10:56am | ||
| cannot log onto account after 2FA request | Mon, 07/15/2019 - 10:29am | ||
| cant log in app | Mon, 07/15/2019 - 10:10am | ||
| access denied for online banking | Mon, 07/15/2019 - 9:52am | ||
| No mobile or online banking | Mon, 07/15/2019 - 9:33am | ||
| Can't access mobile banking or online banking | Mon, 07/15/2019 - 9:18am | ||
| Access denied on all devices | Mon, 07/15/2019 - 8:35am | ||
| Can’t access server | Mon, 07/15/2019 - 8:23am | ||
| Mobile app | Mon, 07/15/2019 - 8:21am | ||
| Still cant login | Mon, 07/15/2019 - 7:49am | ||
| Cannot log in to online | Mon, 07/15/2019 - 7:45am | ||
| Cannot log in | Mon, 07/15/2019 - 7:17am | ||
| Trying to set up new password | Mon, 07/15/2019 - 6:49am | ||
| Android can’t access app, iphone can | Mon, 07/15/2019 - 6:40am |
