Issue | Screen | Time & Date | Comments |
---|---|---|---|
mobile app down | Wed, 04/15/2020 - 8:00am | ||
site down, mobile app down | Wed, 04/15/2020 - 7:27am | ||
Card declined unable to call customer service | Sat, 04/11/2020 - 11:35am | ||
Site down | Thu, 03/26/2020 - 8:52am | ||
BOTW ONLINE SERVICE UNAVAILABLE | Mon, 01/20/2020 - 12:28pm | ||
Cannot access online banking | Mon, 01/20/2020 - 12:02pm | ||
Site down & debit card being declined | Mon, 01/20/2020 - 11:47am | ||
Unable to log in via computer and phone | Mon, 01/20/2020 - 11:44am | ||
can not log into mobile or online | Mon, 01/20/2020 - 11:38am | ||
Cannot log in to mobile or online | Mon, 01/20/2020 - 11:37am | ||
cannot log into account | Mon, 01/20/2020 - 11:27am | ||
online access down | Mon, 01/20/2020 - 11:25am | ||
Cannot log in | Mon, 01/20/2020 - 11:25am | ||
moble app down | Mon, 01/20/2020 - 11:18am | ||
Can't log in to website | Mon, 01/20/2020 - 11:10am | ||
Can't log in | Mon, 01/20/2020 - 10:59am | ||
Can’t log in app or website | Mon, 01/20/2020 - 10:40am | ||
Can’t log in | Mon, 01/20/2020 - 10:37am | ||
I cannot log in either through my mobile app or online and customer support is down too | Mon, 01/20/2020 - 10:34am | ||
Can’t log in | Mon, 01/20/2020 - 10:30am | ||
website down, can't reach customer service | Mon, 01/20/2020 - 10:26am | ||
Can’t access online or through app | Mon, 01/20/2020 - 10:26am | ||
Can’t use mobile banking | Mon, 01/20/2020 - 10:24am | ||
Website and mobile issues | Mon, 01/20/2020 - 10:06am | ||
website down | Mon, 01/20/2020 - 9:40am | ||
Unable to login to online banking | Wed, 12/25/2019 - 8:48pm | ||
Unable to access app | Thu, 12/12/2019 - 6:28pm | ||
Unable to access via app | Tue, 12/03/2019 - 11:05am | ||
Keeps saying I have no wi fi connection | Tue, 12/03/2019 - 5:37am | ||
Won't let me log on | Tue, 12/03/2019 - 3:02am | ||
won't let me log on to site, again. | Tue, 12/03/2019 - 2:46am | ||
Cant find account | Tue, 12/03/2019 - 2:45am | ||
Unable to acceaa | Tue, 12/03/2019 - 1:15am | ||
Won't load says check your network connectivity | Wed, 11/27/2019 - 3:11pm | ||
Down | Tue, 11/26/2019 - 11:22pm | ||
can access my account at all. Unacceptable!!!! | Sun, 11/03/2019 - 1:36am | ||
Mobile banking down | Sun, 10/06/2019 - 4:19am | ||
unable to log in - website times out | Wed, 10/02/2019 - 3:49pm | ||
cannot access online banking | Sat, 09/14/2019 - 11:34pm | ||
Can't access any online botw | Thu, 08/29/2019 - 1:15pm | ||
Cant log in in any way | Thu, 08/22/2019 - 12:07pm | ||
Online banking OWN | Wed, 08/07/2019 - 5:27pm | ||
access denied | Wed, 08/07/2019 - 12:34pm | ||
can't logon time for a new bank | Wed, 08/07/2019 - 1:22am | ||
Can't log in | Sun, 08/04/2019 - 3:12pm | ||
Internal service error | Sat, 08/03/2019 - 6:51am | ||
Cant log in | Thu, 08/01/2019 - 10:47am | ||
Unable to get in account. Can't change password. Ready to change banks. | Thu, 08/01/2019 - 4:52am | ||
Access denied again. Time for a different bank | Wed, 07/31/2019 - 9:37pm | ||
Online login | Wed, 07/31/2019 - 9:32pm |