Site: AOLThe phone works but my dial-up access won't connect so I cannot reach any website. When I tried to phone AOL tech support , the recroding says wait time is more than 25 minutes. Add new comment Comments Tech support help line verified having problems. Service came back on approx 12:40 EST. reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Comment * Notify me when new comments are posted mK46AL Enter the code above * Enter the code without spaces.