Error - 403-28:6009 Needs to re-authenicate

I cannot watch Notorious or Quantico & get the above msg on my computer.  On my smartphone in the ABC app I get a similar msg, "Code: 000-028-607" needs to re-authenticate.  The ABC screen has the name of my internet provider on it & when I click on the name of my internet provider, I am logged in & see my account at my ISP.  I have called my ISP & they think ABC might not be connecting with them.  Thank you.

Problem in:  Alexandria, Louisiana, USA, postal code 71301