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Unable to access mortgage account info

Sun, 08/09/2015 - 7:50am - Anonymous

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Kayla on

I am having the same issue currently

Christopher Spinks on

My mortgage info is also showing "unavailable." I am on hold for tech support to investigate the issue and current hold times are 15 minutes. 

Machelle on

Christopher, what did you find out?

Christopher on

I was told by a Wells Fargo rep in the online banking department that the mortgage info would be up after a maintenance at 0900 PST but the info is still not available. 

Jennifer M on

I still cannot access mine today.

 

Machelle on

i was able to access last night. You may need to call customer support to find out why you still can't. Sorry I can't be of more help!

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