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Click-N-ship not processing a label order

Wed, 07/16/2014 - 7:35pm - Anonymous
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Earlier today, I was preparing a label for a box heading up to Canada. Everything was moving along nicely right up until I had to specifiy the service I wanted applied to the box (i.e. what kind of box I was shipping in, etc).

The problem is that I can not get to that screen. Each time I pressed the blue button to proceed with the label order, I kept encountering this message:

An unexpected error has occurred. Please try refreshing the page.

 

Needless to say, refreshing the page does not correct this problem. I am using Google Chrome, and up until today, I had no problems with Click-N-Ship.

 

I also find it odd that this problem only seems to be happening with international orders. Domestic labels are created without any difficulty.

Comments

CIndy on

Have the exact same problem, ANY SOLUTION??

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