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Cannot use tracking number on EBay transactions

Wed, 01/28/2015 - 3:36pm - Anonymous
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I attempted to enter the tracking carrier name & package number into the tracking area for my I items sold through EBay, and am getting a pop-up box stating that the carrier is not supported & if I continue to enter the tracking info; my buyers quill not be able to see/track their shipments, and many shipments will not count towards Top Rated Seller status. I immediately called EBay Customer Service; who stated that it is not as problem on their end & that to her (representative's) knowledge they have not excluded USPS as an approved shipping carrier, but that the Postal Authority's tracking system is down & has been for some time. She further said she doEd not currently have any information on when it will resolved. I don't know what to do! My buyers & I cannot track these shipments & I paid extra cash for tracking this is the epitome of mass rip off!

Donna L. (N.J.)

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