| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Can't get to website | Sat, 12/02/2023 - 4:30pm | ||
| Can't check out |
 |
Fri, 11/24/2023 - 9:52pm | |
| Can’t log in | Wed, 03/30/2022 - 10:56am | ||
| Can't login, CS phone number not working | Mon, 03/28/2022 - 8:12am | ||
| Can't Login | Fri, 02/04/2022 - 10:44am | ||
| Cannot login | Fri, 01/21/2022 - 12:02pm | ||
| STILL can't login. | Sat, 01/15/2022 - 9:55am | ||
| Cannot login | Fri, 11/19/2021 - 3:54am | ||
| website does not work, wont allow log in | Wed, 11/17/2021 - 4:58pm | ||
| Can’t login or call or live chat | Sat, 10/16/2021 - 6:39am | ||
| Account site down and no agents | Wed, 10/13/2021 - 12:04pm | ||
| Can't Login | Sat, 10/09/2021 - 9:00am | ||
| Can’t login and no chat agents available | Sat, 10/09/2021 - 6:03am | ||
| Cannot login | Thu, 09/23/2021 - 6:37pm | ||
| Site down | Wed, 09/22/2021 - 7:42pm | ||
| Site is still down, and they say to try again next Tues - I don't believe them | Fri, 09/10/2021 - 6:39am | ||
| site is down. can't log in | Tue, 09/07/2021 - 8:22pm | ||
| can't log in | Fri, 08/27/2021 - 2:10pm | ||
| Site down didn’t receive product | Fri, 08/27/2021 - 9:16am | ||
| Shipment arrived early and improperly billed | Wed, 08/25/2021 - 11:33am | ||
| site down since before May |
 |
Fri, 08/20/2021 - 4:20pm | |
| Unable to Sign in | Wed, 08/11/2021 - 8:14pm | ||
| Unable to Pull Account Info | Tue, 08/03/2021 - 1:06pm | ||
| Shutdown since May | Mon, 07/26/2021 - 8:14pm | ||
| Can't sign in | Fri, 07/23/2021 - 11:49am | ||
| No order history | Thu, 07/22/2021 - 10:22am | ||
| cant load page | Thu, 07/22/2021 - 8:50am | ||
| Can't access any of my info. | Wed, 07/21/2021 - 9:25am | ||
| Unable to log in for several weeks | Wed, 07/21/2021 - 4:57am | ||
| No order history or subscription | Thu, 07/15/2021 - 5:30pm | ||
| My account info is not being recognized | Mon, 07/12/2021 - 12:57am | ||
| No order history or subscription details | Sun, 07/11/2021 - 8:01pm | ||
| Error logging in | Sat, 08/29/2020 - 5:32pm | ||
| Unexpected system error | Mon, 02/24/2020 - 10:29pm | ||
| Won't log me in | Mon, 06/01/2015 - 10:29am | ||
| page will not load | Sun, 01/11/2015 - 5:56pm | ||
| page will not load | Wed, 03/26/2014 - 8:15pm | ||
| Fails to Load | Sun, 01/26/2014 - 3:00pm | ||
| Trying to reach website but it won't load | Tue, 01/14/2014 - 4:44pm | ||
| Could not check out through the website | Tue, 01/07/2014 - 9:29am | ||
| It takes me to a blank page when entering URL | Sat, 03/16/2013 - 5:20pm |
