Site:
Was emailed my account was put in "safe zone" and that I needed to reset my password. Tried numerous times to do so with different results - none satisfactory. (Ooops! Error - letting techs know!" "validation error" "can't access at this time" and so on.)
Comments
Was e-mailed that my password needed to be reset for security reasons. Created new password but keep getting message that "authentication failed"; the same thing happens when I use my old password. I use one e-mail address and it's correct so that's not the problem.
Add new comment