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Unable to check out for 7 days

Tue, 11/18/2014 - 7:48am - Anonymous
Site: 

Unable to progress to the payment screen for a week now. Sent them an e-mail and they said they weren't experiencing any problems and to to call to place the order. Called and they phone rep had the same problem. He said they're updating the site for Black Friday and site would be like this through 03 Dec. Hard to imagine a company like Walmart would paralyze their online site for 3 weeks. Wrote to them again and they acknowledged there is a systemwide issue and the ydidn't know when it would be resolved. I call BS on Walmart. Very poor business model in my opinion. This is their response:

 
We truly sorry to hear that you have been unable to place your order. We apologize for all the inconveniences this situation is causing you.
 
Please be assured that our engineering team is aware of the issues our customers are having with our website and they're working hard in order to get these issues resolved as quickly as possible.
 
Currently we would be unable to provide you with an exact date as to when our website will be working properly again. However, we want you to be assured that we're already working to get this resolved. Therefore, we would advise you to keep trying placing your order or call us back for further assistance placing it.
 
Once again, we apologize for all the inconveniences caused. If you have additional questions, please reply to this email and we'll be happy to assist.
 
Sincerely,
 
Angie P.
Walmart.com Customer Care