Menu

Add new comment

Can't login

Sat, 11/08/2014 - 9:59am - Anonymous
Site: 

Unable to login into CitiBank, CitiCards of ThankYou.com. I get a message stating that states:

At least one of your entries does not match our records.

Please check the information you entered and try again.

When I try to reset my password, I get the same message. I called Customer Service yesterday and I eventually got in, but not through my normal URL. I tried it again this morning and it doesn't work. The CSR tried to tell me there was a problem with my cookies.