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Citibank not able to assist customers

Tue, 10/21/2014 - 9:53am - Anonymous
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Most Citibanks in Pasadena, Hollywood turned away customers because their systems were down. I was unable to make transactions at 3 banks. Each teller stating their systems were down. I called CitiBank and they said there were no problems.  If I were the CIO, I would want to know why their backup systems did not kick in.  As of today at 9am, bank says problem is being worked on.