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Citibank Sears Account Cannot Be Accessed

Tue, 07/19/2016 - 10:46am - Anonymous
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The link included in my Sears statement email only results in a donut endlessly circling. When I access the Sears Citibank website via Google, I get the opportunity to log-in with my user name and password, and it then loads enough that I can see the Welcome followed by my name. That is all I see, however, as the endlessly circling donut prevents any further information from loading.

I cannot pay my bill if I cannot access it electronically. I trust Citibank will fix this issue in a timely manner and not punish consumers for their site failures.