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can't log in....for days!! Very frustrating!

Sun, 07/17/2016 - 11:55am - Anonymous
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Cant't log in for several days...since I use paperless features it is most annoying to not be able to access the website...how do I check statements in order to pay the bill??  will I still be charged late fees if I am late because I can't access web site?  Have tried calling and the wait time is also extremely long!!!