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Not accepting package intercept/redirect even though tracking info qualifies and addresses validated

Fri, 07/03/2015 - 6:19pm - Anonymous
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I am trying to intercept package and have it returned to sender and USPS has absolutely no option to do this. I've called USPS and was put on hold at one Post Office and never returned to the phone for a 1/2 hour. I had to hang up. When I called back, it was busy and couldn't get through. Called another Post office put on hold for 15 minutes and then told to call the destination Post Office. I did so and they refused to redirect or stop delivery of the package. I was told that everything was handled online now, and if that didn't work, to call Consumer Affairs. Well that didn't work. I got all the way to where the online form asks for payment, and got the following message, which is incorrect, because everything previously was validated and was qualified for intercept...We are sorry but, your tracking number does not have sufficient information to intercept. Please try a different tracking number. (104). I called consumer affairs, listed to their hold message for an hour  on my cell phone and could not wait any longer. I stopped by the local post office. They told me that everything was handled online. This is ridiculous. I am beyond furious.

 

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