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cannot log into comcast.net email

Tue, 04/22/2014 - 10:25am - Anonymous
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When tring to log into comcast.net email, just get a blank screen.  Haven't been able to access email all day.

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Taka on

Hello, noticed a bunch of people having the same issue as of late. Have a customer in our shop that had the same issue. Did a clean up using AutoRuns as well as configured the browser (IE, i noticed someone with Firefox having the same issue though) to run in compatability. To anyone reading this, as well as you OP, try going through a quick cleaning process (run any antivirus, restore your browser etc.) and see if that resolves the issue at all. Good luck!

Taka on

Hello again! Thought i'd clarify real quick. I Did manage to get it back up and working after the quick clean up, and I do understand that not everyone is able to (or should) clean their system. To put things a bit easier, please attempt, again, to run the Anit-Virus you have installed on your system, as well as http://www.malwarebytes.org/mwb-download/ It'd also have http://www.piriform.com/ccleaner/download (Free Version for both, avoid any trails or addition downloads) do a clean up of your system. DO NOT RUN THE REGISTRY CLEANER PORTION OF CCLEANER. These steps MAY not solve the issue (I personally am able to do a more direct approach at cleaning that worked), but for those of you uncertian please try these steps. Again, good luck!

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