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Cannot log in to pay my bill as always

Tue, 08/26/2014 - 6:13pm - Anonymous
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I have been tryin since the 22nD. I went on CHAT with rep, he told me I need to have internet service with comcast using xxxx@comcast.net to sign in as user name, what  BS, they want me get the service from them when I have been paying my bill on line in the last couple years and log in OK.

The log in screen just keep looping back to sing in page.

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