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Cannot get emails IPad and IPhone

Tue, 04/19/2016 - 7:53pm - Anonymous
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Error message to check password and username 

Comments

Connie in Quechee on

WTF - 3 days of NO email?  Can you fix this, please?

Anonymous on

Same problem here on my iPhone only (5/3-5/4). PC email is fine. Theory is Apple downloaded something to mobiles that messed up a couple of mail settings.

I solved the iPhone email problem by checking the settings and resetting a couple of them according to an article - and magically everything is fine again, all the hung-up email was downloaded to my iPhone.  Just be patient to let the verification complete and wait a couple of minutes to let the server download.  

Also I used the POP settings with SSL On for the incoming server, not the recommended IMAP settings.

The article with the settings is Configure Your Email Settings to Comcast Email, at 

http://customer.xfinity.com/help-and-support/internet/email-client-programs-with-xfinity-email/

Good Luck, hope this helps

Connie in Quechee on

WTF - 3 days of NO email?  Can you fix this, please?

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