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Doesn't recognize Member password

Sun, 05/24/2015 - 12:56pm - Anonymous
Site: 

After entering ID code and Member password, website does not load.  It just repeats "Enter Password" 

Comments

corei on

try this

 

(using windows)

Step 1: Click the “clock” on the lower right

Step 2: Then go to “internet time" tab
 
Step 3: Click “Change Settings”

Step 4: Choose any given servers. Make sure time zone is correct. All are equally recommended. Then close the window for it to take effect and try to log in again.

 

(using MAC)


1. Single click on the time found at the upper right hand of the Desktop screen.

2. Choose "Open Date and Time Preferences".

3. Under "Date and Time tab, "Set date and time automatically" should be checked and "Apple Americas/U.S (time.apple.com)" for the time server.

4. Make sure time zone is correct. Then close the window for it to take effect and try to log in again or reset password if already attempted.

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