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Email does NOT work

Fri, 03/20/2015 - 5:53am - Anonymous
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Loads Inbox but I cannot open Email, folder, take any action.  Switching to old version option, which it returns IMMEDIATELY when I try to open an Email is not a panacea as I cannot forward Email (it changes contents to gobbledigook and removes links).  Same when replying.

I did a "chat" with AT&T yesterday.  The stance was clearly to "pretend" the issue was at my end, even though I told them the issue is the same on Apple (Safari) and Lenovo (Windows OS, Chrome) laptops.  I let them take command of my laptop, they reset the Safari settings, Safari crashed, interrupted the chat.  I'M STILL WAITING FOR THEM TO CALL ME TO CONTINUE WITH CALL.

Comments

cira leslie on

able to receive, but not send

paislee on

on mac laptop, att's "new" mail appeared overnight thursday, worked fine.  but on mac desktop, slightly older, the same symptoms described above: loads inbox but nothing opens (screen goes blank), cannot operate any "button".  eventually "basic mail" option is offered and works normally, but it is indeed old basic mail.  the att "fix it" tools "quit unexpectedly" 20 times at least.  i have not tried "chat" because stress level too high.  thinking very bad thoughts about att just now.

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